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Legal

Terms & Conditions

Last updated: May 10, 2025

Introduction

These terms of service ("Terms of Service") apply to your use of allsmschat.com's mobile services ("Services"). These Terms of Service apply to all of the Services we offer, including the rates, features and terms related to the call minutes, text messages and Internet data you use.

The Terms of Service become effective when you accept them, which you do by making a purchase, sending a text message from our website, or by signing this document. These Terms of Service are subject to change from time to time as determined by allsmschat.com in its sole discretion. Modified and/or updated versions of these Terms of Service will be posted at https://www.allsmschat.com/pages/tos.html. Modified and/or updated versions of these Terms of Service will be effective immediately upon posting. Using Services after the changes become effective means you agree to the new terms. Unless expressly prohibited by law, we reserve the right to modify or cancel our service or your account or take corrective action at any time and for any reason, including, but not limited to, your violation of any provision of these Terms of Service.

Fair Usage Policy

Fair usage applies to all services provided by allsmschat.com, including calling or texting. We reserve the right to limit call and texting usage on lines that exceed fair usage thresholds. Fair usage will be determined based on comparison with typical usage across all calling and texting users.

Suspension or Termination

Abusive or aggressive behavior, including communication (whether verbal or written) or sharing of content that may cause our staff to feel afraid, threatened, or abused is unacceptable. This may include threats, personal verbal abuse, derogatory or lewd content, and rudeness. We also consider inflammatory, racist, and/or sexist statements, remarks of a discriminatory nature, and unsubstantiated allegations to be forms of abusive behavior. Where a customer engages in aggressive or abusive actions, we may:

  1. Advise the customer that their behavior is considered offensive, unnecessary, and unhelpful and request that they cease such actions immediately.
  2. Terminate any ongoing telephone calls, appointments, meetings, or chats if the behavior continues.
  3. Cease all direct contact with the customer, preserving only indirect contact necessary to resolve any ongoing issues or obligations.
  4. Suspend or terminate the customer's service and access to the www.allsmschat.com website or any other platforms we operate, depending on the severity of the behavior.
  5. Notify law enforcement authorities if there is any use or threat of physical violence.
  6. Take any other actions that we deem appropriate to the circumstances to ensure the safety and well-being of our staff and the integrity of our services.

This policy is in place to protect the safety and security of our employees and customers and to maintain the quality and reliability of our services.

Reasonable Use Policy

allsmschat.com may also determine that abnormal, unreasonable, or impermissible usage is occurring, and may take appropriate steps even if the number of minutes/texts/data used is not excessive, when a customer's calling patterns during more than one month reflect excessive:

  1. Extended call lengths beyond typical usage patterns, which may impact network capacity;
  2. High frequency of call forwarding or transferring, suggesting potential misuse of service features;
  3. A significant number of short duration calls, which could indicate an attempt to disrupt service or other abusive behavior;
  4. Numerous calls terminated and re-initiated consecutively, contributing to excessive call lengths in a short time frame, which could be seen as an attempt to circumvent system constraints;
  5. Other calling patterns indicative of an attempt to evade enforcement of this allsmschat.com terms of service.

Such behaviors may trigger a review of your account and, depending on the outcome, could lead to measures including but not limited to limitations on usage, suspension of service, or termination of the agreement. This policy is designed to prevent fraud and abuse of our services while ensuring all customers enjoy a consistent and reliable experience.

Acceptable Use

This Acceptable Use Policy governs the use of allsmschat.com's services and devices. All users must comply with this policy, which is designed to ensure lawful, secure, and responsible use of our services. Violation of this policy may result in suspension or termination of services, as outlined below.

Prohibited Activities:

  1. Illegal Activities: You may not use our services or devices for any illegal purposes, including but not limited to harassment, threats, abuse, defamation, or slander against any individual or entity.
  2. Inappropriate Content: You must not send or promote content that is:
    • Unlawful or fraudulent.
    • Infringing on intellectual property, privacy, or other rights of third parties.
    • Containing or promoting malware or harmful software.
    • Involved in spamming or other forms of intrusive advertising.
  3. Network Abuse: You must not engage in activities that harm allsmschat.com's network or other users' access to the network. Prohibited activities include:
    • Excessive contributions to network congestion.
    • Denial of service (DoS) or distributed denial of service (DDoS) attacks.
    • Unauthorized access to or interference with networks, servers, or other infrastructure.

Content Restrictions:

Explicit Material: You may not use our services to store, transmit, or disseminate pornographic material, particularly child pornography. We cooperate fully with law enforcement regarding such violations.

Phishing and Fraud: Engaging in identity theft, phishing, pharming, or any fraudulent activities is strictly prohibited.

Compliance and Enforcement:

Customer Information

When you agree to the Terms of Service, you also agree to the terms of our Privacy Policy available on our website. This policy may change from time to time and includes important information on what data we collect about you, how we use this data and with whom we share that data.

In the course of providing service to you, we may collect certain information made available to us solely because of our relationship with you, including information regarding the nature and type of your service and the calls that you place and receive. We take reasonable steps to protect your personal information from unauthorized use or disclosure. We will not intentionally share your personal information without your permission.

We are legally and contractually obligated to cooperate with law enforcement in the investigation of violations of law. We may disclose to law enforcement authorities and governmental agencies any information, including your name, account history, account information or other transmission data properly requested by law enforcement.

SMS Policy

allsmschat.com provides SMS services to our customers under the following terms to ensure responsible use and compliance with applicable laws and regulations.

  1. Consent to Receive Messages: By opting into our SMS services, you agree to receive SMS messages from allsmschat.com at the phone number provided during registration or as updated by you. Messages may include, but are not limited to, operational notifications, service updates, and marketing communications.
  2. Opt-Out Procedure: You may opt out of receiving SMS messages from allsmschat.com at any time by texting the word STOP to the designated number provided in our messages. Upon receiving your request, we will send a single confirmation message and cease sending SMS messages to your number.
  3. Message Frequency: The frequency of SMS messages will vary depending on your interactions with allsmschat.com and the preferences you set. Typical message frequencies range from daily updates to occasional alerts.
  4. Content Standards: All messages sent by users of the allsmschat.com network must comply with our Acceptable Use Policy as outlined in the broader terms of service. Prohibited content includes, but is not limited to, unlawful, threatening, abusive, defamatory, or obscene material.
  5. Privacy: Your privacy is important to us. allsmschat.com will use the information you provide only in accordance with our Privacy Policy. We will not share or sell your phone number to third-party marketers without your explicit consent.

Data Collection & Usage

1. Categories of Personal Information We Collect

To provide and maintain our services, allsmschat.com collects the following types of personal information:

2. Specific Pieces of Personal Information We Have

We retain specific details associated with your account, including contact information, service plan details, payment records, and usage logs. Should you wish to obtain a comprehensive report of the data we hold, please reach out, and we will provide this within the CCPA-mandated timeline.

3. Sources of Personal Information Collection

allsmschat.com collects personal information from:

4. Purpose of Data Usage

We utilize personal information for the following purposes:

5. Sharing of Personal Information

We may share your personal information with trusted third-party service providers, including:

6. Sale of Personal Information

allsmschat.com does not sell your personal information under any circumstances.

Dispute Resolution

We and you each agree to contact each other first with any disputes. You must contact us with any dispute by the means indicated on our website. Please provide a description of the problem, all relevant documents/information and the proposed resolution. We will contact you at the last address that you have provided us or on your mobile phone. We each agree to negotiate in good faith to resolve any dispute.

If a claim proceeds in court, we each waive any right that we may have to trial by jury in any lawsuit or other proceeding to the extent permitted by law.

Limitation of Liability, Indemnity

We and you agree to limit claims for damages or other monetary relief against each other to direct and actual damages unless prohibited by law. You agree that we and our business partners are not liable to you or any third party for any indirect, special, incidental, consequential, exemplary or punitive damages of any kind, including lost profits (regardless of whether we have been notified that such loss may occur) by reason of any act or omission in our provision of products or services or under any legal theory, including fraud, misrepresentation, breach of contract, personal injury, product liability or any other theory.

You agree to indemnify and hold harmless us and our affiliates and their respective officers, agents, partners and employees, from any and all liabilities, settlements, penalties, claims, causes of action and demands brought by third parties (including any costs, expenses or attorneys' fees on account thereof) resulting from your use of our products and services, or use of our products and services by another person who uses your mobile phone and/or our products or services, whether based in contract or tort (including strict liability) and regardless of the form of action.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Revised: May 10, 2025